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Privacy Policy of Charteritaly.it



Legal references

This privacy statement is drafted on the basis of multiple legislative orders, including articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy statement applies exclusively to this Website.

Types of Data Collected

Among the Personal Data collected by this Website, either independently or through third parties, there are indicative and non-exhaustive information: Cookies, Usage data, e-mail, payment details, name, surname, company name, telephone number numbers relating to payment systems, addresses of residence tax codes and anything else necessary for the use of the site by the user.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
The Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data required on this Website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory, are invited to contact the owner.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, in addition to to the additional purposes described in this document and in the Cookie Policy, if available.
The User assumes the responsibility of the Personal Data of third parties obtained, published or shared through this Website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any responsibility towards third parties.

Mode and place of processing of the collected Data

Treatment modalities

The Data Controller uses appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic means, with organizational methods and logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers , hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of data processors may always be requested from the Data Controller.

Legal basis of the processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:
the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another legal basis specified below, until the User objects ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;
processing is necessary to fulfill a legal obligation to which the Owner is subject;
processing is necessary for the performance of a task of public interest or for the exercise of public powers vested in the Data Controller;
the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
It is in any case always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the section concerning the details on the processing of Personal Data.
The User has the right to obtain information about the legal basis of the transfer of Data outside the European Union or to an international organization of public international law or constituted by two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check if one of the transfers described above takes place by examining the section of this document concerning the details on the processing of Personal Data or request information from the Data Controller by contacting him at the details indicated at the beginning.

Period of conservation

The Data is processed and stored for the time required for the purposes for which it was collected.
Therefore:
The Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information on the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the treatment is based on the consent of the User, the Owner may keep the Personal Data for longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, upon expiration of this term the right of access, cancellation, rectification and the right to the portability of the Data can no longer be exercised.

Purposes of the processing of the collected data

The User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics, Advertising, Remarketing and behavioral targeting, Displaying content from external platforms, Tag management, Contact management and sending messages , Interaction with external social networks and platforms, Payment management and Contacting the User.
To obtain further detailed information on the purposes of the processing and on the Personal Data that are specifically relevant for each purpose, the User may refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:
Contact form (this Website)
The User, by filling in the contact form with his own data, consents to their use to respond to requests for information, quotations, or any other nature indicated by the form header.
Personal Data collected: surname, email, name and telephone number.

Payment management

Payment management services allow this Website to process payments by credit card, bank transfer or other means. The data used for payment are acquired directly by the manager of the requested payment service without being in any way treated by this Website.
Some of these services could also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications concerning the payment.

PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.
Personal Data collected: various types of Data as specified by the privacy policy of the service.
Place of processing: See the Paypal privacy policy - Privacy Policy.
PayPal Payments Hub (Paypal)
PayPal Payments Hub is a payment service provided by PayPal Inc.
Personal Data collected: various types of Data as specified by the privacy policy of the service.
Place of processing: See the Paypal privacy policy - Privacy Policy.

Gestpay Banca Sella (Banca Sella S.p.A.)
Gestpay is a payment service provided by Banca Sella S.p.A.
Personal Data collected: various types of Data as specified by the privacy policy of the service.
Place of processing: Italy - Privacy Policy.
Gestpay https://www.gestpay.it/en/privacy-policy/
Payment by bank transfer (this Website)

In the event that the payment method chosen is the direct bank transfer to the current account indicated by this Website, the Data Controller will collect the data relating to the User's payment, ie the current account number of the settlor, the SWIFT code, the Bank and the name of the settlor. These data will be collected and processed exclusively in the context of the transaction and for the sole purpose of billing.
Personal Data collected: last name, payment details, name and company name.

Manage contacts and send messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services could also allow you to collect data relating to the date and time of display of the messages by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.
This website can use a proprietary platform useful for sending newsletters or third-party partners that provide the service such as MailUp
MailUp is an address management and email message service provided by MailUp S.p.A.
Personal Data collected: email.
Place of processing: Italy

Tag management

This type of service is functional to the centralized management of the tags or scripts used on this Website.
The use of these services involves the flow of User Data through them and, if necessary, their retention.
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interactions and information acquired from this Website are in any case subject to the User's privacy settings relating to each social network.
In the case in which an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.
PayPal button and widget (Paypal)
The PayPal button and widget are interaction services with the PayPal platform, provided by PayPal Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: See the Paypal privacy policy - Privacy Policy.

Advertising

This type of service allows you to use User Data for commercial communication purposes in different forms of advertising, such as banners, also in relation to the interests of the User.
This does not mean that all Personal Data is used for this purpose. Data and terms of use are indicated below.
Some of the services listed below may use Cookies to identify the User or use the behavioral retargeting technique, that is, display personalized advertisements based on the User's interests and behavior, also detected outside this Website. To have for more information, we suggest you check the privacy policies of the respective services.
In addition to the possibility of making the opt-out offered by the services listed below, the User can opt for exclusion from the receipt of cookies relating to a third service, by visiting the Network Advertising Initiative opt-out page.
Google Ad Manager (Google Ireland Limited)
Google Ad Manager is an advertising service provided by Google Ireland Limited
with which the Data Controller may conduct advertising campaigns together with external advertising networks with which the Data Controller has no direct relationship, unless otherwise specified in this document.
Users who do not wish to be tracked by different ad networks can use Youronlinechoices. For an understanding of the use of data by Google, please consult the Google partner policies.
This service uses the "DoubleClick" cookie, which tracks the use of this website and the user's behavior in relation to advertisements, products and services offered.
The User can decide at any time not to use the DoubleClick Cookie providing for its deactivation: www.google.com/settings/ads/onweb/optout?hl=en.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.

Remarketing and behavioral targeting

This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the User's past use of this Website.
This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to which the remarketing and behavioral targeting activity is connected.
Some services offer a remarketing option based on email address lists.
In addition to the possibility of making the opt-out offered by the services listed below, the User can opt for exclusion from the receipt of cookies relating to a third service, by visiting the Network Advertising Initiative opt-out page.
Google Ad Manager Audience Extension (Google Ireland Limited)
Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google Ireland Limited that tracks visitors to this website and allows selected advertising partners to show them personalized ads on the web.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Google Ads Remarketing (Google Ireland Limited)
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Remarketing with Google Analytics (Google Ireland Limited)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that links the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Display Advertisers extension for Google Analytics Google Ireland Limited
Google Analytics on this website could use advertising based on Google's interests, third-party audience data and information from the DoubleClick cookie to extend statistics with demographic data, interests and data on interactions with advertisements.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
User ID extension for Google Analytics (Google Ireland Limited)
Google Analytics on this website uses a function called User ID. This allows a more accurate tracking of the Users by assigning to each a unique ID for various sessions and devices, but in such a way as not to allow Google to personally identify an individual or permanently identify a specific device.
The User ID extension also allows you to connect data from Google Analytics with other user data collected by this website.
The Opt Out link provided below allows you to disable tracking for the device you are using, but does not exclude further tracking activities performed by the Owner. To also deactivate the latter, contact the owner via the contact email address.
Personal Data collected: Cookies.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Google Analytics (Google Ireland Limited)
Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Google Analytics with anonymized IP (Google Ireland Limited)
Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics makes your IP address anonymous. Anonymisation works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Google Ads conversion tracking (Google Ireland Limited)
Google Ads conversion tracking is a statistics service provided by Google Ireland Limited that links data from the Google Ads network with the actions taken on this Website.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.
Statistics collected directly (this Website)
This Website uses an internal statistics system, which does not involve third parties.
Personal Data collected: Cookies and Usage Data.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and to interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.
Google Fonts (Google Ireland Limited)
Google Fonts is a font style visualization service managed by Google Ireland Limited that allows this Website to integrate such content within its pages.
Personal Data collected: Usage data and various types of Data as specified by the privacy policy of the service.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.
Google Site Search (Google Ireland Limited)
Google Site Search is a search engine embedding service operated by Google Ireland Limited that allows this Website to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.
Google Maps widget (Google Ireland Limited)
Google Maps is a map viewing service managed by Google Ireland Limited) that allows this Website to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.
Instagram widget (Instagram, Inc.)
Instagram is an image viewing service managed by Instagram, Inc. that allows this Website to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy.
YouTube Video Widget Google Ireland Limited
YouTube is a video content viewing service operated by Google Ireland Limited that allows this Website to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.
YouTube Video Widget without cookies (Google Ireland Limited)
YouTube is a video content viewing service operated by Google Ireland Limited that allows this Website to integrate such content within its pages.
This widget is set up so that YouTube does not save information and cookies about Users on this Website, unless they play the video.
Personal Data collected: Usage data.
Place of processing: United States - Privacy Policy. Subject adherent to the Privacy Shield.

Sale of goods and services online

The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment can be those related to the credit card, to the current account used for the transfer or to other payment instruments provided. The payment data collected from this website depends on the payment system used.

User Rights

Users can exercise certain rights with reference to the Data processed by the Owner.
In particular, the User has the right to:
withdraw consent at any time. The User can revoke the consent to the processing of his Personal Data previously expressed.
object to the processing of your data. You may object to the processing of your data when it takes place on a legal basis other than consent. Further details on the opposition right are indicated in the section below.
access to their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
verify and ask for rectification. The User can verify the correctness of his / her Data and request its updating or correction.
get the treatment limitation. When certain conditions are met, the User may request the limitation of the processing of his / her Data. In this case, the Owner will not process the Data for any other purpose than their storage.
obtain the cancellation or removal of your Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Owner.
receive your data or have it transferred to another owner. The User has the right to receive his / her Data in structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another holder. This provision is applicable when the Data is processed by automated tools and the processing is based on the consent of the User, on a contract of which the User is a party or on contractual measures connected to it.
to make a complaint. The User can propose a complaint to the competent personal data protection supervisory authority or act in court.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public authority over which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation.
Users are reminded that, if their Data are processed for direct marketing purposes, they may oppose the processing without giving any reasons. To find out if the Data Controller treats data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise rights

To exercise User rights, Users may address a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.

Cookie Policy

This Website uses Cookies. To learn more and to view the detailed information, the User can consult the dedicated cookie policy page.

Further information on treatment


Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Website or the connected Services by the User.
The User declares to be aware that the Owner may be required to disclose the Data by order of the public authorities.

Specific information
At the request of the User, in addition to the information contained in this privacy policy, this Website could provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System log and maintenance
For needs related to operation and maintenance, this Website and any third party services it uses may collect system logs, that is files that record the interactions and that may also contain Personal Data, such as the User IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests
This Website does not support "Do Not Track" requests.
To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Owner. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the modifications involve processing whose legal basis is consent, the Owner will collect the User consent again, if necessary.

Definitions and legal references

Personal Data (or Data)
Personal information is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes an individual identified or identifiable.

Usage Data
The information is automatically collected through this Website (including from third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User that connects with this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, the parameters relating to the operating system and the IT environment of the User.

User
The individual who uses this Web Site which, unless otherwise specified, coincides with the interested party.

Interested
The natural person to whom the Personal Data refers.

Data Processor (or Manager)
The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of processing personal data and the instruments adopted, including security measures relating to the functioning and the use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)
The hardware or software tool through which Users' Personal Data are collected and processed.

Service
The Service provided by this Website as defined in the relevant terms (if any) on this site / application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookie
Small portion of data stored in the User's device.

Data Controller
Velasquez S.a.s. - email address: privacy@charteritaly.it

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